You can visit www.workplace.ca for more information (go to events - Edmonton).  The session will be the IPM's upcoming Edmonton Fall Workshop on Thurs October 21, 2010 at the Chateau Louis Hotel and Conference Centre. 

Retiring Boomers and Knowledge Transfer:  Have You Been Asking The Right Questions?

As the Boomer generation prepares to retire businesses that fail to successfully execute a knowledge transfer strategy are taking on significant risk.  At the same time, many businesses have struggled with successfully delivering Knowledge Management and Business Intelligence solutions.  If your business has failed to effectively solve the problems of Knowledge Management (or worse yet has not even attempted to understand its organizational knowledge) then resolving the needs of knowledge transfer between Boomers and other workers is bound for failure.

Much of the pain that has been felt around Knowledge Management and Business Intelligence initiatives can invariably be attributed to efforts or projects that treated the symptom and not the cause.  In other words, if knowledge requires an understanding of what needs to be learned, then surely the work that is done is central to any effort to transfer knowledge?  It is proposed that for an organization to unravel the Knowledge conundrum, the right questions must be asked to determine what workers do and the information needed to make informed business decisions.

In this session we will present the critical questions that must be asked to build a comprehensive understanding of organizational knowledge.  We will consider the beliefs around what organizational knowledge appears to be, and actually is.  And most importantly, we will review proven frameworks for determining the causal drivers of the Knowledge Transfer conundrum.  The driving premise for this session is that any effort to manage organizational knowledge can only be successful if there is a proven and measured understanding of what is done in the business.  In short, understanding what causes knowledge is paramount to being able to manage knowledge.

You can visit www.workplace.ca for more information (go to events - Edmonton).  The session will be the IPM's upcoming Edmonton Fall Workshop on Thurs October 21, 2010 at the Chateau Louis Hotel and Conference Centre. 

Retiring Boomers and Knowledge Transfer:  Have You Been Asking The Right Questions?

As the Boomer generation prepares to retire businesses that fail to successfully execute a knowledge transfer strategy are taking on significant risk.  At the same time, many businesses have struggled with successfully delivering Knowledge Management and Business Intelligence solutions.  If your business has failed to effectively solve the problems of Knowledge Management (or worse yet has not even attempted to understand its organizational knowledge) then resolving the needs of knowledge transfer between Boomers and other workers is bound for failure.

Much of the pain that has been felt around Knowledge Management and Business Intelligence initiatives can invariably be attributed to efforts or projects that treated the symptom and not the cause.  In other words, if knowledge requires an understanding of what needs to be learned, then surely the work that is done is central to any effort to transfer knowledge?  It is proposed that for an organization to unravel the Knowledge conundrum, the right questions must be asked to determine what workers do and the information needed to make informed business decisions.

In this session we will present the critical questions that must be asked to build a comprehensive understanding of organizational knowledge.  We will consider the beliefs around what organizational knowledge appears to be, and actually is.  And most importantly, we will review proven frameworks for determining the causal drivers of the Knowledge Transfer conundrum.  The driving premise for this session is that any effort to manage organizational knowledge can only be successful if there is a proven and measured understanding of what is done in the business.  In short, understanding what causes knowledge is paramount to being able to manage knowledge.